Privacy policy, in plain language.
Here we disclose what information passes through our website, why it is collected, and your rights under the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018). Version 1.2, effective as of .
Data Controller
The entity responsible for processing data on this website is NeoVale 3D.
- Legal entity
- 62.621.725 Felipe Koji Nakamura, CNPJ (Tax ID): 62.621.725/0001-54.
- Address
- Av. Atílio Amadei, 232, Pindamonhangaba, SP, Brazil.
- Privacy inquiries
- vendas@neovale3d.com.br or WhatsApp +55 (12) 93485-9353.
Data collection and purpose
This website does not have user accounts or contact forms that transmit personal data directly to our servers. Personal information appears in specific contexts:
- Inquiries via WhatsApp
- When communicating via WhatsApp, we receive your phone number, profile name, and conversation history. This is used exclusively to evaluate, quote, and carry out custom orders. Legal basis: contract performance and legitimate interest.
- Site analytics (Google Analytics 4)
- Measures anonymized page views, technical device categories, and country of origin. Google signals and ad personalization are disabled by default. Legal basis: user consent.
- Session recording (Microsoft Clarity)
- If permitted, records anonymous navigation sessions (clicks, scrolls) to identify usability bottlenecks. Keystrokes in inputs and text areas are masked. Legal basis: user consent.
Cookies and local storage
We only place measurement and session cookies after you grant consent via our cookie notice.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| neovale-cookie-notice | NeoVale | Stores your cookie consent preferences | Local storage |
| neovale-lang-preference | NeoVale | Stores your chosen language preference | Local storage |
| _ga, _ga_* | Google Analytics | Anonymously distinguishes visitors | Up to 2 years |
| _clck, _clsk | Microsoft Clarity | Measures anonymous session behavior | Up to 1 year |
Your rights under LGPD
As a data subject under Brazilian law, you have the right to request access, correction, anonymization, or deletion of your personal data held by NeoVale at any time by contacting vendas@neovale3d.com.br.